条款 & Conditions

Effective Date: April 20, 2020

欢迎! 请审阅这些条款和条件连同 PRIVACY POLICY THOROUGHLY BEFORE PROCEEDING. 这些 TERMS AND CONDITIONS REQUIRE 你 AND CITGO TO RESOLVE ALL DISPUTES 测试之间通过有约束力的个人仲裁和限制您可以寻求的方式 对citgo的救济，包括放弃陪审团审判的权利和参与的权利 IN A CLASS ACTION.

“CITGO 方” means CITGO, 其附属机构及其各自的承包商, 和 its directors, 军官, 员工, representatives, proprietors, 合作伙伴, shareholders, principals, 代理, predecessors, successors, 分配, 会计师和律师(合称“CITGO各方”).

CITGO石油公司(以下简称“CITGO”)提供, along with this web网站, mobile applications, other applications, 有关 or related subdomains 和 micro网站s, 社交网站和某些服务(统称“本网站”)作为您的使用主题 to 你r agreement to comply with the terms 和 条件 below. 请注意，以任何方式使用本网站， WHETHER BY BROWSING OR PARTICIPATING IN AN ONLINE ACTIVITY OR PROMOTION, 构成了你要遵守和成为的协议 受这些条款和条件以及隐私政策的约束. CITGO可不时更新这些术语和 条件. When we do, we will revise the effective date at the top of this page. By using the 网站 following any such 更改时，阁下同意遵守及受修改后的条款及条件约束. CITGO recommends 你 review these 条款和条件，每次您访问本网站.

你 MAY NOT ACCESS OR USE THE SITE IF, AT ANY TIME, 你 DO NOT AGREE TO OR CANNOT COMPLY WITH ANY OF 这些 TERMS AND CONDITIONS. CITGO OFFERS THE SITE TO 你 UPON CONDITION OF 你R ACCEPTANCE, WITHOUT MODIFICATION, OF 这些 TERMS AND CONDITIONS. 这些条款和条件包含免责保证和对您的补救措施的限制. 这些 PROVISIONS FORM AN ESSENTIAL BASIS OF THE AGREEMENT BETWEEN 你 AND CITGO. 如果违反本条款 和条件，CITGO保留权利，以法律和公平的方式寻求所有补救措施.

Trade标志着 和 Copyrights

除非 otherwise noted, all content, 本网站的格式和图像受版权保护, 商标s, 服务 标志着, 商品名称或其他拥有的知识产权, controlled or licensed by CITGO, or by third parties who have licensed certain intellectual property rights to CITGO 和 are protected by U.S. 以及国际知识产权 laws 和 treaty provisions. 未经授权使用内容是违法的. No rights in any 商标, 服务 mark or trade name are granted to 你 in connection with 你r use of the 网站. 如果不限制上述内容，请做到 建议CITGO对于在元标签和/或隐藏中使用测试的商标或名称有不容忍的政策 文本. Specifically, 在元标签关键词中使用测试的商标或名称是商标侵权, 和 the use of 商标s or names in page 文本, 元标签, 和/或 hidden 文本 for purposes of gaining higher rankings from search 引擎可能构成对CITGO知识产权的侵犯和/或可能上升到不公平的程度 competition.

进入本网站并不授予任何人，也不应被视为授予任何CITGO下的任何许可 intellectual property rights. All rights reserved. Further, the content, format, 和 imagery of the 网站 are 复制righted under United States law 和 protected by worldwide 复制right laws, 条约规定和提供的其他保护 intellectual property. 未经授权的复制是违法的.

遵守所有法律和现场安全

您同意仅为合法目的使用本网站. You are expressly prohibited from violating or attempting to violate the security of the 网站, 包括, without limitation, (a)访问不是为您或 logging onto a server or an account which 你 are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) 试图干扰对任何其他用户的服务, host or network, 包括, without limitation, via means of 提交ting a virus to the 网站, overloading, 洪水, 垃圾邮件, mail-bombing, or crashing; or (d) sending or relaying 未经请求的电子邮件，包括产品或服务的促销和/或广告. You further agree not to 在购买或使用本网站时虚假陈述您的身份，或干扰或试图干扰适当的 working of this 网站.

免责声明

CITGO尽一切合理努力确保本网站所载的信息和材料是最新的和 准确的. 对于本协议的准确性、可靠性或完整性，CITGO不做任何陈述或保证 information, 文本, graphics, links or other items contained on the 网站. CITGO明确不承担任何责任 本网站所载材料中的错误或遗漏. CITGO保留对项目进行修改的权利， 本网站随时提供政策、产品及服务，恕不另行通知. INFORMATION ON THIS SITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, 包括 BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Citgo不保证其功能 CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CITGO DOES NOT WARRANT OR MAKE ANY 就使用本网站材料的正确性作出有关使用或使用结果的陈述, ACCURACY, RELIABILITY OR OTHERWISE. 有些司法管辖区不允许排除默示保证，如上所述 EXCLUSION MAY NOT APPLY TO 你.

CITGO明确表示不对他人使用或解释本网站所载信息承担一切责任. A visitor who uses, 或根据本网站所载的资料作出决定，其风险自负. In exchange for using this 网站, 访客同意使CITGO各方免受任何因损害而引起的索赔 from any decisions that the visitor makes based on such information.

Limitations of Liability

UNDER NO CIRCUMSTANCES, 包括, BUT NOT LIMITED TO, NEGLIGENCE, 对于任何附带事故，citgo应当承担责任, 间接, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THE SITE, 甚至 如果citgo或citgo授权代表已被告知此类损害的可能性. APPLICABLE LAW MAY 不允许限制或排除责任或附带或间接损害, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO 你.

Arbitration; Waiver of Trial By Jury; Class Action Waiver
请仔细阅读此部分，因为它要求您和citgo通过绑定来解决测试之间的所有争议 个人仲裁和限制的方式，你可以寻求救济citgo, 包括 WAIVING 你R RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

利用现有的方法可以迅速解决大多数客户关注的问题，并使客户满意 在 “CONTACT US” 页面 CITGO.COM. IN THE UNLIKELY 甚至T THAT CITGO CUSTOMER SERVICE IS UNABLE TO RESOLVE 你R 担忧, 测试双方都同意通过有约束力的仲裁或小额索赔法庭来解决这些争议，而不是在 COURTS OF GENERAL JURISDICTION TO THE FULLEST EXTENT PERMITTED BY LAW, 并受这些条款的约束 CONDITIONS (“AGREEMENT”). 仲裁比法庭诉讼更加非正式. ARBITRATION USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY, 比在法庭上有更有限的证据, AND IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW; CLASS ARBITRATIONS, CLASS ACTIONS OR REPRESENTATIVE ARBITRATIONS ARE NOT PERMITTED.

客户如果不希望受到本协议中仲裁要求的约束，可以在30天内选择退出 OF ACCESSING THE SITE BY SENDING WRITTEN NOTICE OF THEIR REQUEST TO OPT-OUT TO CITGO LEGAL AFFAIRS; CITGO PETROLEUM CORPORATION; P.O. BOX 4689, HOUSTON, TX 77210-4689.

就本仲裁条款而言, 你, on the one h和, 和CITGO, on the other h和 (包括 CITGO 方, as defined above collectively, 本仲裁条款中使用的“CITGO”), agree that all disputes, 与本协议有关的争议和索赔(包括与适用性有关的任何争议, enforceability or validity of any provision of this Agreement), the 网站 (包括 its contents), or any CITGO good or 服务 (collectively “Disputes”), shall be finally 和 exclusively resolved by binding arbitration as described in this section, 您或测试可以通过向对方发送书面通知请求仲裁来发起仲裁 聚会，派对. Any election to arbitrate by one 聚会，派对 shall be final 和 binding on the other.

你方明确同意，所有争议应在保密的、有约束力的仲裁中解决 COMMERCIAL ARBITRATOR FROM THE AMERICAN ARBITRATION ASSOCIATION (“AAA”), RATHER THAN IN A COURT, AS DESCRIBED 在此. 仲裁将由aaa的商业仲裁规则和, IF THE ARBITRATOR DEEMS THEM APPLICABLE, 与消费者有关的纠纷的补充程序(统称《测试》). 你 承认你是自愿的，在知情的情况下放弃接受陪审团审判的权利 在州或联邦法院的诉讼中.

Payment of arbitration costs will be governed by the AAA’s fee schedule, unless 你 are able to show that 你r 与诉讼费用相比，部分费用将是令人望而却步的, 在这种情况下，CITGO将支付你的大部分 仲裁员认为为防止仲裁成本过高所必需的仲裁费用 compared to litigation costs. CITGO also reserves the right in its sole 和 exclusive discretion to assume 由AAA强加的所有仲裁费用的责任. 双方同意支付各自的律师费 费用，除非有相关的法定条款要求向胜诉方支付律师费。 fees 和 expenses.

The arbitration merits hearing shall be conducted in Houston, 德州, 除非双方另有书面约定 或仲裁员确定其他地点(如您居住的县)为更合适的地点 for the arbitration merits hearing.

所有问题由仲裁员决定, 包括 the scope 和 enforceability of this arbitration provision as 以及本协议的其他条款和条件, 和 the arbitrator shall have exclusive authority to resolve any 该等争议涉及本仲裁规定或本仲裁任何其他条款的范围和可执行性 Agreement 包括, but not limited to, any claim that all or any part of this arbitration provision or Agreement is void or voidable. 然而，如果推定的类别或代表性的要求最初是由任何一方提出的 court of law, 任何一方提出强制仲裁的动议, 那么法庭将决定这是否 Agreement permits class proceedings. For the avoidance of doubt, the court 和 arbitrator shall be bound by the 本协议的条款，包括关于类别和代表豁免的规定. 在任何 仲裁时，仲裁员应当遵循适用法律. 仲裁员无权作出承诺 法律上或法律推理上明显的错误, 和 any award rendered by the arbitrator that employs a manifest error of 对于任何此类错误，法律或法律推理可由有管辖权的法院予以撤销或纠正. 除非 CITGO 和 你 agree otherwise, any arbitration will be governed by the substantive laws of 你r state. 情况下 除非另有约定，管理和其他听证应通过电话进行. The arbitrator’s award shall 是终局的，对各方均有约束力，可作为任何有管辖权的法院的判决.

For more information on AAA, its Rules 和 Procedures, 和 how to file an arbitration claim, 你 may call AAA at 800-778-7879或访问AAA网站www.美国存托凭证.org.

尽管这里有任何相反的东西, to the extent the Dispute arises from: (a) a violation of either 聚会，派对’s intellectual property rights in any manner; (b) any claim related to, or arising from, allegations of 盗窃, 盗版, unauthorized use or a violation of the Computer Fraud 和 Abuse Act; 和/或 (c) any claim for equitable relief; then 你 和CITGO agree that a 聚会，派对 may seek injunctive remedies (or an equivalent type of urgent legal 救济)在休斯顿的州或联邦法院, 德州, 双方同意独家管辖和审判地点 在此类法庭审理此类不可仲裁的纠纷. In addition to the foregoing, either 聚会，派对 may assert an individual 在小额债权法院管辖范围内代替小额债权法院审理纠纷的诉讼 arbitration.

在适用法律允许的最大范围内, 所有争议应以具有约束力的保密协议解决 arbitration on an individual, 其他类型的 和 non-representative basis. 您明确同意不存在其他争议 将与您的争议合并或合并, 无论是通过集体仲裁程序还是其他方式.

双方同意，没有权利或权威对任何争议进行集体诉讼或仲裁 UTILIZE CLASS ACTION PROCEDURES, THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED 代表身份或私人司法部长, 仲裁不得与任何其他仲裁联合进行 ARBITRATION.

您和CITGO同意，由1)本条款和条件或2)引起的或与之相关的所有索赔和争议 您对本网站的使用(“受保护索赔”)应通过对个人有约束力的仲裁解决, 其他类型的, non-representative basis. 您和CITGO共同同意，在适用法律允许的最大范围内，不允许 Covered Claims may be initiated, maintained, 听到, or determined on a class action, collective action, or 在法庭或仲裁中的多方基础, 你没有资格作为一个 集体诉讼成员或代表或集体诉讼成员或代表或从 在法庭或仲裁中涉及任何覆盖索赔的集体或集体行动. All awards shall be final 并在法律允许的最大范围内对双方具有约束力，并由任何一方强制执行 court of competent jurisdiction. If the class action or collective action waiver provisions associated with a 承保的索赔被认为是无效或不可执行的, 那么任何涉及这些的集体诉讼 Covered Claim(s) must be brought in court 和 not in arbitration. 任何其他受保护的索赔，无论是相关的或 不相关的, 可被有效要求进行个别程序的，应继续受根据 the terms of this agreement.

Applicable Laws

By accessing the 网站, 你明确同意德州的法律, excluding its conflicts-of-law rules, 本条款及条件适用. 请注意，您对服务的使用可能受当地、州、 national 和 international laws. 通过访问或访问本网站，您明确放弃任何和所有权利，包括 those related to privacy, 如果这些权利不同和/或与受保护的权利相冲突 federal or 德州 laws. CITGO在美国德克萨斯州的总部控制和操作该网站 States of America. 测试不代表本网站上的材料是适当的或可用于其他用途 位置. 选择从其他位置访问该站点的人是主动这样做的, 和 are responsible for compliance with local laws, if 和 to the extent local laws are applicable.

Except as specifically noted above, 在任何版权下都没有授予任何权利或许可, 专利, 商标 or other intellectual property law to use, 复制, 繁殖, 重新发送, 展示或创造材料的衍生作品, 标志 和 content contained within the 网站.

Submissions

本条款条件下的“提交”指文本, 消息, 的想法, 概念, 球, suggestions, 故事, 治疗, 格式, 艺术作品, photographs, 图纸, 视频, audiovisual works, 音乐作品(包括歌词), sound recordings, characterizations, 你r 和/或 other persons' names, 相似性, 的声音, 用户名, 配置文件, 行动, appearances, performances 和/或 other biographical information or material, 和/或其他类似的材料，您 提交, 帖子, 上传, embed, 显示, 沟通或以其他方式分发(集体), "Distribute") on or through the 网站.

您同意，您提交的任何意见书不是在保密或信任下提交的，也没有保密或受托人 relationship is intended or created between 你 和 us in any way, 而且你不期待任何的审查, 任何种类的补偿或对价(声明对价除外). We, our licensees, distributors, 代理, 代表和其他授权用户有权利用和披露所有提交, 测试 对阁下或任何透过阁下提出申索的人士，不承担任何利用或披露任何意见书的责任.

Social Communications

"Social Communications" means an area, 网站, or feature offered as part of the 网站 that offers the opportunity for visitors to distribute submissions for viewing by one or more 网站 users, 包括 (if any) a chat area, message board, instant messaging, mobile (文本) messaging, social community environment, profile page, conversation page, 博客, or e-mail function.

您承认“社交通讯”是用于公共而非私人通讯, 和 你 have no expectation of privacy with regard to any submission in a Social Communication. 测试不能保证您的任何信息的安全 disclose through any of these media; 你 make such disclosures at 你r own risk.

您将并将继续全权负责您在网站上或通过您的用户名或 否则，由您在任何社交网站上提交和发布相同的后果. We have no 监督任何社交活动的义务.

We owe 你 no obligation, 和 therefore may refuse, 发布, 交付, 删除, 修改或以其他方式使用或采取任何行动 with respect to submissions 你 share.

RULES OF CONDUCT
以下行为规则适用于本网站. By using the 网站, 你 agree that 你 will not share any submission that:

1. is (a) defamatory, 虐待, 骚扰, threatening, or an invasion of a right of privacy of another person; (b) is 顽固的, 可恶的, or racially or otherwise offensive; (c) is violent, 粗俗的, 淫秽, pornographic or otherwise 性ly explicit; or (d) otherwise harms or can reasonably be expected to harm any person or entity;

2. 是违法还是鼓励或提倡违法活动或讨论违法活动的意图 commit them, 包括 a Submission that is, or represents an attempt to engage in, child pornography, 跟踪, 性 攻击, 欺诈, 贩卖淫秽物品或偷窃物品, drug dealing 和/或 drug abuse, harassment, 盗窃, or 共谋进行任何犯罪活动;

3. infringes or violates any right of a third 聚会，派对 包括: (a) 复制right, 专利, 商标, trade secret or other proprietary or contractual rights; (b) right of privacy (specifically, 你不能散布他人的个人信息 information of any kind without their express permission) or publicity; or (c) any confidentiality obligation;

4. is commercial, business-related or advertises or offers to sell any products, 服务s or otherwise (whether or not 营利)或招揽他人(包括招揽捐款或捐款);

5. 包含病毒或其他有害成分, or otherwise tampers with, 损害或损害本网站或任何相连的 network, or otherwise interferes with any person or entity’s use or enjoyment of the 网站; or

6. (a) does not generally pertain to the designated topic or theme of the relevant Social Communication; (b) violates any specific restrictions applicable to Social Communications, 包括 its age restrictions 和 procedures; or (c) is 反社会的, 颠覆性的, or destructive, 包括 "flaming," "垃圾邮件," "洪水," "trolling," 和 "griefing" as those 这些术语在互联网上被普遍理解和使用.

测试不能也不保证其他用户正在或将会遵守上述行为规则或任何其他规则 provisions of these 条款, 和, as between 你 和 us, 你 hereby assume all risk of harm or injury resulting from any such lack of compliance.

COOPERATION; REMOVAL OF SUBMISSIONS
We reserve the right, 但否认任何义务或责任, (a)拒绝张贴、交流或删除任何 违反本条款(包括行为规则)和(b)向第三方识别任何用户的提交, 和/或 向第三方披露任何提交的资料或可识别个人身份的资料, 当测试相信真诚，这样 identification or disclosure will either (i) facilitate compliance with laws, 包括, for example, compliance with a court order or subpoena, 或(ii)协助执行本条款(包括行为规则)和/或测试的竞赛, sweepstakes, promotions, 和 game rules, 和/或 protect the safety or security of any person or property, 包括 the 网站. 此外, 测试保留所有权利在任何时候删除提交的任何理由或任何理由.

Linking 和 Links to Other 网站s

如果您选择通过任何机制链接到CITGO, 你 are permitted to link only through a plain-文本 link to the 网站. For any other type of link, 你 must first request permission. CITGO可自行决定授予许可. 您不能使用纯文本链接以外的任何链接, nor to link to any other CITGO Web pages without obtaining our prior written consent or authorization. We reserve the right, however, to rescind any permission granted by us to link 通过明文链接或任何其他类型的链接, 并要求终止与CITGO的任何此类链接, at our sole discretion, at any time. 任何未经授权的深入链接到本网站的操作将使任何和所有许可的权利无效 根据本协议，并可能使您在所有适用的法律下受到法律诉讼和责任.

网站上的一些链接将允许您连接到CITGO控制之外的网站. CITGO is providing these links only as a convenience. 链接的出现并不意味着CITGO的背书，也不负责 contents of any 有关 网站. You access them at 你r own risk.

Contests, Promotions 和 Sweepstakes

CITGO会不时为您提供参与抽奖的机会, contests 和/或 other promotions. 你的 participation in any such sweepstakes, 比赛和/或推广活动将受CITGO发布的具体规则管辖 管理这种活动和参与的是受你居住的州的法律限制的. CITGO does not offer sweepstakes, contests 和/或 other promotions in jurisdictions that prohibit them, either alone or in connection with the sale of motor vehicle fuels.